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Orange - Residential > Orange > mobile > voice services
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 voice mail

 
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Voice Mail
 
Whether you are in a meeting, or in a place where you do not want to be disturbed, your callers can reach you through your voice mail, which is like an answering machine with advanced features.
 
With the Orange Mobile Voice Mail service, you do not have to miss another call, rather you will manage them better.
 
The Orange Mobile Voice Mail service is simple and user-friendly, both for you and your contacts. The caller will be able to
leave a message in your personal mailbox when:
Your mobile phone is switched-off or out of coverage area.
You do not answer.
Your line is busy.
Your voice mailbox is pre-activated so that you can use it immediately and access your messages directly to listen to them.
 
Listening to your messages from your mobile phone is free of charge.
Your voice mail can verify the phone number of people that tried to call you without leaving a message, enabling you to call them back.
 
Orange Mobile Voice Mail is available, free of charges, for both Orange Mobile Postpaid and Pay as You Go offers.
Professional Voice Mail
Orange Mobile Professional Voice Mail is a high-performance answering service, mainly for professional users, as it enhances call management and makes communication easier between groups of Orange Mobile users.
Professional Voice Mail includes messaging and fax mail services.
Professional Voice Mail enables users:
1. to reply directly to a message by depositing an answer in the mailbox of an Orange Mobile caller.
2. to transfer a message to the mailbox of one or a group of Orange Mobile users.
3. to send a message to the mailbox of an Orange Mobile user without disturbing him/her.
Options can be added to the message for delayed delivery or for classified-message delivery.
Distribution lists ease the usage of messaging services for group of users.
Professional Voice Mail is available only to Orange Mobile Postpaid users.
 

 Caller Identification

 
Caller Identification
 
Caller Line Identification
Orange Mobile provides its subscribers with FREE CLI (Caller identification Line) services. This feature allows you to identify the calling party by the number shown on the mobile phone screen before answering the call.
Caller Line Identification Restriction
Orange Mobile offers you the CLIR (Caller Line Identification Restriction) service that blocks the display of your number on the screen of the phone you are calling. However, on a call-by-call basis, when you wish.
 

 Call Barring

 

Call Barring

This service allows you to bar all incoming, outgoing and international outgoing calls giving you the opportunity to choose which calls you want to bar. To activate the service, please contact Customer Care at 1777.
 

 Call Waiting

 
Call Waiting
 
Thanks to Call Waiting; Orange’s free service, you will never miss a call.
This feature allows you to answer an incoming call while engaged in another.
All you have to do is put the current caller on hold to answer the second caller.
Call Waiting alerts you of the second incoming call while your line is engaged.
 
Leave your current call uninterrupted, and let the second call be diverted to your voice Mailbox
Call Hold allows you to place a call on hold and have a private conversation or initiate another call.
 
Orange Mobile phone menus differ according to manufacturer and model specifications. Please refer to your mobile phone manufacturer's user guide for the exact procedure.
 

 Missed Call Alert (CLI+)

 
Missed Call Alert (CLI+)
Which enables you to know who called you when your mobile is switched off or out of reach, where you will receive an SMS containing the number of the caller as well as time and date of the call And you can subscribe either by paying a monthly subscription or per SMS charging as per the below schedule.
 
 
Monthly subscription
To Subscribe
Send “ALERT SUB” to 97787 by SMS
1 JD/month
To Unsubscribe
Send “ALERT UNSUB” in SMS to 97787
Per SMS
To Subscribe
Send an empty SMS to 97787
6 piasters/SMS
 
Changing the service language

Missed Call Alert service is available in both Arabic and English languages
 
To change to Arabic language
Send “ALERT LANG A” to 97787 by SMS
To change to English language
Send “ALERT LANG E” in SMS to 97787
 
Missed Call Alerts (CLI+) messages divert

You can divert all incoming CLI+ messages to any mobile phone in Jordan for free!
 
When your battery is running out and still want to know all incoming calls, you can divert incoming CLI+ messages to any other mobile number.
 
Divert Missed Call Alert Messages
ALERT MSG DIV phone number
Cancel divert
ALERT MSG DIV DELETE
 
Example: To divert Missed Call Alert messages to 0777112233, send the below command to 97787:
ALERT MSG DIV 0777112233
Fake-switch-off service
 
Activate fake-switch-off
*21*142#
Cancel fake-switch-off
##21#
 
 
 

 Conference Call

 

Conference Call

The conference call service allows you and several other persons to set up conference by speaking simultaneously on the same call, creating a practical and effective way to communicate. Please refer to your mobile phone manufacturer's user guide for the exact procedure.
 

 Voice SMS

 

Voice SMS

What is Voice SMS?
Voice SMS is a new revolutionary way of short messaging through which you can better express yourself using your own voice not text, thus allowing you to add personalized expressions.
 
Voice SMS usage is as easy as recording your voice, you can simply send a Voice SMS by dialing an asterisk (*) prefixed to the number to which you want to send the message, e.g. *0777112233, cost is 3 piasters per 30 seconds, once you send your Voice SMS, the recipient receives an SMS informing him of your Voice SMS. As soon as the recipient hears your message, you will receive a receipt.
 
You can retrieve your Voice messages simply by dialing *0* toll free, you can also save, forward, delete or even reply via voice messages instantly.
 
Voice SMS can be sent to any mobile in the world, provided that recipients outside Orange Jordan's network must call    +962777700190  to retrieve their messages for operators inside Jordan, and dial +96277700191 for operators outside Jordan. Voice SMS also works while roaming, Orange's inbound and outbound roamers must dial   +962777700190  to access the service, normal tariffs apply to all mentioned numbers.
 
The most exciting part is that you can send music, songs, funny clips whether added in the background of your voice message or added to your message itself , you can browse and send premium content by dialing 090090990, cost is 10 piasters per minute and 20 piasters per selected voice clip.
 

 Call Forwarding

 
Call Forwarding
 
This service allows you to divert your incoming calls to any phone number when your mobile phone is busy, not reachable or if you don't want to be disturbed.
In the initial setting, your calls are forwarded to your Voice Mailbox; but if you want to define another number to divert your calls to, please refer to your mobile phone manufacturer's user guide for the exact procedure or contact Customer Care at 1777 for more details.
When you deactivate this service, the system will automatically go back to the initial settings, and your calls will be forwarded again to your voice mailbox
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