PersonalenhelpInternetYour guide to the best fiber experience at home

Your guide to
the best
fiber experience
at home

The best Fiber experience at your Home’s favorite places

When you subscribe with Orange fiber offers, you will have the best internet experience in your home’s favorite places , as our specialized technical team will visit you and assure the best WIFI coverage through following the below steps

Study the design of your home and determine the most appropriate place to install the advanced Orange Fiber Box device with high speeds and super Wi-Fi technology for better coverage.

Test the Wi-Fi strength in 3 different points in the house, to ensure the best results.

Connect the main home devices to the Wi-Fi network on 2.4 and 5Ghz frequencies.

Test the Fiber service by using the internet on devices that are connected to the Wi-Fi network in different areas at home.

We will suggest solutions if Wi-Fi coverage is poor in locations far from the Fiber Box device (such as Wi-Fi extender, Ethernet cable… etc.).

For more Info please watch the video :

What are the factors that may affect your internet experience at home?

The Orange Fiber Box device is in an unsuitable location, and is far from the places of use .

The number of walls that exist between you and the device.

An increased number of users at the same

The device used (mobile, tablet, etc.) does not support 5Ghz frequencies for high speeds.

The Orange Fiber Box device is exposed to sources of interference (wireless phones, microwaves, other Wi-Fi networks, speakers, and audio devices… etc.).

Tips for the best internet experience at Home:

Use the Ethernet cable to connect computer devices, game consoles, and Smart TVs.

Connect your devices on the Wi-Fi network with its name ending with (5G).

If the Wi-Fi doesn’t cover the whole house, you can order a Wi-Fi extender from Orange shops, our website eshop.orange.com, or the installation team, for JD 3/month for 24 months on the Fiber bill (to order, click here).

Make sure your device (mobile, tablet… etc.) supports high speeds through the Wi-Fi network, by visiting gsmarena.com, and ensuring that the device supports dual-band, Wi-Fi 802.11 a/b/g/n/ac.

Remove the sources of interference away from the Orange fiber box

For more Info please watch the video:

With Orange Smart WIFI box you can enhance the coverage of WIFI in your home, and especially in the Locations far away from the Orange fiber box

You can get the extender from Orange shops or through eshop (Click here) for 3JDs/months for 24 months and on your fiber bill.

For more information and for extender installation please check the video:

Enjoy the new advanced Wi-Fi extender, with the latest feature of “Smart Wi-Fi”, through it you will enjoy the best coverage and you will receive the strongest connection in your favorite spots at home because it gives you:

Full coverage while moving around the house without disconnection
Guaranteeing the best network
A clear connection away from interruption
The possibility of remote assistance
Easy installation

For more information please check the video:

Your guide to the best fiber experience at home

Fiber installation steps for the best internet experience

The best Fiber experience at your Home’s favorite places

Study the design of your home and determine the most appropriate place to install the advanced Orange Fiber Box device with high speeds and super Wi-Fi technology for better coverage.

Test the Wi-Fi strength in 3 different points in the house, to ensure the best results.

Connect the main home devices to the Wi-Fi network on 2.4 and 5Ghz frequencies.

Test the Fiber service by using the internet on devices that are connected to the Wi-Fi network in different areas at home.

We will suggest solutions if Wi-Fi coverage is poor in locations far from the Fiber Box device (such as Wi-Fi extender, Ethernet cable… etc.).

Tips for the best internet experience

Study the design of your home and determine the most appropriate place to install the advanced Orange Fiber Box device with high speeds and super Wi-Fi technology for better coverage.

Test the Wi-Fi strength in 3 different points in the house, to ensure the best results.

Connect the main home devices to the Wi-Fi network on 2.4 and 5Ghz frequencies.

Test the Fiber service by using the internet on devices that are connected to the Wi-Fi network in different areas at home.

We will suggest solutions if Wi-Fi coverage is poor in locations far from the Fiber Box device (such as Wi-Fi extender, Ethernet cable… etc.).

Smart WIFI Box installation

With the Orange Smart WIFI extender you can enhance the coverage of WIFI in your home, and especially in the Locations far away from the Orange fiber box

Smart Wi-Fi features

Full coverage while moving around the house without disconnection
Guaranteeing the best network
A clear connection away from interruption
The possibility of remote assistance
Easy installation

Orange Chat

Orange Live chat

WELCOME TO Orange Live Chat.
Chat Service Allows you to communicate with our Advisors in order to get help.

Please note that chat service is available from
8:00 am till 8:00 pm
We are available to help you through calling :
1214,064608888
For ADSL & Fixed Lines or
1777,077 7700177
For Internet Everywhere & Mobile

Your guide to
the best
fiber experience
at home

For more Info please watch the video :

For more Info please watch the video:

For more information and for extender installation please check the video:

For more information please check the video:

Your guide to the best fiber experience at home

Fiber installation steps for the best internet experience

Tips for the best internet experience

Smart WIFI Box installation

Smart Wi-Fi features

Orange Live chat

Orange Jordan

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