Your guide to the best Fiber experience at home

Fiber installation steps
Tips for best experience
Smart WIFI Box
My Fiberbox app

Fiber Guide

Fiber installation steps

01

Study the design of your home and determine the most appropriate place to install the advanced Orange Fiber Box device with high speeds and super Wi-Fi technology for better coverage.

02

Test the WIFI strength in 3 different points in the house, to ensure the best results.

03

Connect the main home devices to the Wi-Fi network on 2.4 and 5Ghz frequencies.

04

Test the Fiber service by using the internet on devices that are connected to the Wi-Fi network in different areas at home.

05

We'll Suggest solutions if Wi-Fi coverage is poor in locations far from the Fiber Box device (such as the Wi-Fi extender, Ethernet cable… etc.).

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01

Use the Ethernet cable to connect computer devices, game consoles, and Smart TVs.

02

Connect your devices on the Wi-Fi network with its name ending with (5G).

03

If the Wi-Fi doesn’t cover the whole house, you can order a Wi-Fi extender from Orange shops, our website eshop.orange.com, or the installation team, for JD 3/month for 24 months on the Fiber bill (to order,Click here).

04

Make sure your device (mobile, tablet… etc.) supports high speeds through the Wi-Fi network, by visiting gsmarena.com, and ensuring that the device supports dual-band, Wi-Fi 802.11 a/b/g/n/ac.

05

Remove the sources of interference away from the Orange fiber box.

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What are the factors that may affect your internet experiance at home?

  • The Orange Fiber Box device is in an unsuitable location, and is far from the places of use .
  • The number of walls that exist between you and the device.
  • An increased number of users at the same
  • The device used (mobile, tablet, etc.) does not support 5Ghz frequencies for high speeds.
  • The Orange Fiber Box device is exposed to sources of interference (wireless phones, microwaves, other Wi-Fi networks, speakers, and audio devices… etc.).

With Orange Smart WIFI box you can enhance the coverage of WIFI in your home, and especially in the Locations far away from the Orange fiber box. Enjoy the new advanced Wi-Fi extender, with the latest feature of “Smart Wi-Fi”, through it you will enjoy the best coverage and you will receive the strongest connection in your favorite spots at home.

Main Features

  • Full coverage while moving around the house without disconnection
  • Guaranteeing the best network
  • A clear connection away from interruption
  • The possibility of remote assistance
  • Easy installation
03
.00 JOD*
24 month commitment

Video

WIFI Extender Installation
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Smart WIFI Features
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The new fiber app will control your home Wi-Fi network like “Wi Fi password, time schedule, blocking any user, all Wi-Fi information like Wi-Fi name, password, share the Wi-Fi for the guests and much more

About App

How to install

  • This app will be available for Fiber box only
  • The app available in English version
  • You can install the app from Google play
  • You need to enter the first 8 characters that are under beneath the fiber box, upper characters