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Frequently asked questions

Internet FAQ

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ADSL frequently asked questions

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Yes, subscription/ migration to any of the ADSL offers is subjected to a one year commitment.

Any individual is allowed to have this offer

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Fiber frequently asked questions

What is Orange Fiber?

Orange Fiber is offering an Internet connection speed that’s up to 200 megabits per second, along with a service like no other.

What is 200Mbps speed means?

That means enough bandwidth for everyone in your home—and their devices, Everyone at home can have a superfast connection on their computers, smartphones, tablets, and more—at the same time.

What does it mean for me?

Much faster speeds, making it more suitable for sharing Internet access in your household. Unlike standard broadband, the distance from your local telephone exchange doesn't determine the speed you can get.

Who can get it?

Our fiber broadband service is available to anyone in a fiber-enabled area.

How long does it take to set up?

If you're new to broadband your service should be up and running after 7-10 working days.

Will I need a new router?

Yes. A wireless fiber router is available for free with all fiber packages.

What’s better … Fiber optic, ADSL or 4G?

Fiber optic is the fastest Internet option available; it is not shared and provides far greater speeds to enhance your experience.

If I switch my ADSL service to Orange fiber , do I get to keep my same phone number?

Yes you can keep your fixed line number active.

What is Orange Fiber Features?

• High speed internet ( up to 1GB )
• Unlimited download capacity
• Secured internet connection
• Special experience when using all kind of application

What are the Available Orange fiber offers?

• Orange Fiber 30M
• Orange Fiber 100M
• Orange Fiber 200M
• Orange Fiber 300M
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Orange Live chat

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