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Orange mobile prepaid​ FAQ

 
You could go buy your Orange Prepaid line at any of the Orange Shops & Point of sales
You could find Orange Scratch cards of different ranges at Orange Shops, Point of sales and any Supermarkets
For Jordanian nationalities you will only need your Jordanian ID, For Expats you will need your Passport copy
You can dial 1555 and follow the steps or you could press *150* recharge code #
You can dial 1555 and follow the steps or you could press *155#
You can get 4G access by pressing *440#
You could contact customer care by dialing 1777
You could go to any Orange shop with the ID that the Sim card was activated on, costing the customer 3 JD
You can migrate from one offer to another by pressing *200#
You can recharge your subscription before the due date by pressing *152# and following the steps
You can find out your Prepaid plan by pressing *156#
You can buy data bundles by pressing *777# and following the steps
You can check your bundle by pressing *155*8#
You can do a balance transfer by pressing *170* amount in piasters*Phone number#
You can make calls while roaming by pressing *555*country code & phone number#
You can stop advertisements on your phone by pressing *112*1# and follow the steps


Orange Live chat

WELCOME TO Orange Live Chat.
Chat Service Allows you to communicate with our Advisors in order to get help.

Please note that chat service is available from
8:00 am till 8:00 pm
We are available to help you through calling :
1214,064608888
For ADSL & Fixed Lines or
1777,077 7700177
For Internet Everywhere & Mobile