Call barring allows you to manage preventing the incoming and outgoing calls, It can be applied to the following types of calls:
1- Outgoing local, national and international calls
2- Incoming calls
3- Incoming calls when roaming

How can I activate Call Barring service?

You can call 1777 to check if the service is active on your line, then go to mobile setting to activate the service on the handset

Call Forwarding

How can I activate Call Forwarding service?

Please call 1777 to give you the way of activating the service

When I forward a call, who pays for it?

You will be charged for all calls you forward to other numbers (depending on the number you have forwarded the call to and its duration)

Do I get charged for forwarding a call to Voice Mail?

No you are not charged for forwarding a call to Voice Mail.

Do I get charged for forwarding a call to Voice Mail?

No you are not charged for forwarding a call to Voice Mail.

Can I forward a call to an international phone number?

No you can't forward a call to an international phone number.

What are the types of Call Forwarding?

There are 4 types for Call Forwarding:
1- Call forward when no answer
2- Call forward when busy
3- Call forward when out of reach
4- Unconditional call forward (all incoming calls are forwarded)

Call Waiting

How many calls can I put on hold?

Up to 3 persons can use this service at the same time.

Call Conference

What is Call Conference service?

A service that allows the customer to talk to a number of other parties at the same time, it is activated for all customers by default.

Can I use Call Conference service?

It depends on your phone, if it supports this service then you can.

How many people can join a conference call?

Up to 6 people can join a conference call at the same time

Anghami

What is the difference between Anghami and Anghami Plus?

Anghami has Ads, limited listening time, no offline access and no downloads Anghami Plus has no ads, unlimited listening time, offline access and ability to download

How to subscribe to Anghami bundle?

Subscribe to Anghami Plus bundle by dialling *777# and follow the instructions

How much do I pay for Anghami Plus bundle?

Subscribe to Anghami Plus bundle for JD0.75 per week or JD2.5 per month

Istikana

What does "Istikana" mean?

"Istikana" is an Arabic word used to describe a unique-looking glass used mostly to drink tea. The word originated as people referred to this unique-looking glass as "East Tea Can". With time the word evolved to "Is-Ti-Kan-a" - Istikana

Why subscribe to Istikana?

To be able to watch all you want from the Arab World's most popular films and TV Shows, including new and classic titles in a variety of films, drama series, classic cartoons, documentaries, comedy, religious, dubbed Turkish and Mexican series with no ads interruption

How can I subscribe?

Really easy, all you have to do is go to the subscription page and follow the instructions through 3 easy steps:
1. Register - this lets us know who you are. You can easily register with one click using Facebook, Google, or create an Istikana account
2. Pick your payment method - Pay through your Orange credits to get a special discount - JD2 per Month
3. Enjoy the shows - Now the world of Arabic film and TV shows are open to you. Just sit back, relax and enjoy!

My Status

What is My status Service?

My Status is a new inovative service, where you can write a status and have it appear on your caller’s screen when they call you! The status you set will appear to everyone who calls you.

How can I subscribe to My status?

By sending an SMS to 97700:
Weekly subscription: send status W to 97700
Monthly subscription: send status M to 97700

How much does My status subscription cost?

My Status subscription cost JD0.35 per week or JD 1 per month

Are there any other features for My Status service?

You can hide or unhide your status from everyone by sending Hide status to 97700 or Show status to 97700
You can change your status twice a day for Free, any extra changes will cost JD.10

My Orange application

What is My Orange?

My Orange is a mobile secured self-care application that offers a personalized account management experience for Orange Jordan mobile customers. It allows customers to check their credit balance, recharge their account or the account of a friend and manage Orange services subscriptions.

Is it free to use My Orange application?

Yes it is free on the data network

Can I use My Orange application with WIFI?

No,you have to use the data network

Orange Radio

What is Orange Radio?

Orange Radio is an application working on iOS and android that provides worldwide free access to thousands of internet radio stations and podcasts. A catalogue of over 15,000 radio stations

Does Orange Radio contain only the local radios?

No, it contains local, Arabic and worldwide radio channels with the ability to search by country

What is the price of Orange Cloud?

Postpaid user will get 100GB of online storage for free
Prepaid userwill get 50 GB of online storage for free (on selected offers)
Storage bundles for non eligible offers and additionnal storageare:
25 GB for JD2 per month
50 GB for JD3 per month
100 GB for JD5 per month

Data Transfer

What is Data Transfer service?

It is a service that allows prepaid lines to transfer from 30 to 200 MB from their purchased data bundles

How can I transfer data?

Example to transfer 100 MB: *270*100*077xxxxxxx#

What is the cost of data transfer?

This service is for 15 piasters per transaction deducted from the customers' balance

Orange Chat

Orange Live chat

WELCOME TO Orange Live Chat.
Chat Service Allows you to communicate with our Advisors in order to get help.

Please note that chat service is available from
8:00 am till 8:00 pm
We are available to help you through calling :
1214,064608888
For ADSL & Fixed Lines or
1777,077 7700177
For Internet Everywhere & Mobile

Orange Mobile – services​​ FAQs

Missed call alert

Private number

Call Barring