private number
at Orange we understand the value of privacy, that's why we offer you private number service with the choice of monthly or weekly subscription at a low cost.
subscription fee
JD2/month or JD0.50 per week*
how to subscribe
to subscribe or unsubscribe, dial *131# and follow the instructions
*the weekly subscription is only available for pay as you go offers
emergency credit
never run out of credit or data with our SOS service for a simpler life
notes
- For emergency credit, dial *606# to be able to make a 5-minute phone call, 15-minute phone call,
Deductions will be from your next credit top up , 25 piasters for the 5 minutes emergency ,50 piasters for the 15 minutes emergency & 25 piasters for emergency data 20MB
- to check emergency credit balance *155*1#
- to check emergency data balance 155 * 15#
balance transfer service
balance transfer service enables orange Postpaid and Prepaid customers to transfer credit to Orange Prepaid customers easily and safely.
how to transfer balance:
dial *170*amount to be transferred (in piasters)*phone number receiving the transferred balance # then press the Dial/OK key
example to transfer JD 1 :
*170*100*077xxxxxxx# then press the dial/OK key
for more safety you can choose to share your credit using our PIN code option:
- the pin code service is optional and free.
- to transfer credit using PIN code for the first time: dial *170*amount to be transferred (in piasters)* phone number receiving the transferred balance *0000# then press the Dial/OK key
example to transfer JD 1 using our PIN code option:
*170*100*077xxxxxxx*0000# then press the Dial/OK key
- to change your PIN code: dial *170**old PIN*new PIN# then press the Dial/OK key
balance transfer service conditions:
- all transferred amounts should be in piaster.
- customer can transfer balance starting from 25 piaster to 500 piaster (JD 5) per transfer.
- monthly limit is JD 20 for prepaid and JD 15 for postpaid
- minimum balance after transfer is JD 3 for all pay as you go offers except for Um Aldunia, where the minimum balance is JD 5
- transaction fees are 15p per transaction.
- automatic block of balance transfer service for 60 days from activation date
Missed Call Alert (MCA)
enables you to know who called you when your mobile is switched off or out of reach, where you will receive an SMS containing the number of the caller as well as time and date of the call
how to subscribe
| monthly subscription |
to subscribe |
send "SUB" to 97787by SMS |
1JD/month |
| to unsubscribe |
send "UNSUB" in SMS to 97787 |
| per SMS |
to subscribe |
send an empty SMS or"Yes " to 97787 |
6 piasters/SMS |
changing the service language
Missed Call Alert service is available in both Arabic and English languages
| to change to Arabic
language |
send "ALERT LANG A" to 97787 by SMS
|
| to change to English
language |
send "ALERT LANG E" by SMS to 97787
|
Missed Call Alerts (MCA) messages divert
you can divert all incoming MCA messages to any mobile phone in Jordan for free!
when your battery is running out and still want to know all incoming calls, you can divert incoming MCA messages to any other mobile number.
| divert Missed Call
Alert messages |
send "ALERT MSG DIV 0777xxxxxx" to 97787
|
| cancel divert |
send "ALERT MSG DIV DEL" to 97787
|
example: to divert Missed Call Alert messages to 0777112233, send the below command by SMS to 97787:
ALERT MSG DIV 0777112233
greeting message
you can send a greeting message to anyone who calls you when your mobile is switched off or unreachable
|
set greeting message on
|
send "ALERT GREETING" followed by the
greeting message that you want to 97787
|
| switch off greeting
message |
send "ALERT GREETING DEL" to
97787
|
fake-switch-off service
|
activate fake-switch-off
|
*21*142#
|
|
cancel fake-switch-off
|
##21#
|
Voice SMS
Voice SMS is a new revolutionary way of short messaging through which you can better express yourself using your own voice not text, thus allowing you to add personalized expressions.
Voice SMS usage is as easy as recording your voice, you can simply send a Voice SMS by dialing an asterisk (*) prefixed to the number to which you want to send the message, e.g. *0777112233, cost is 3 piasters per 30 seconds, once you send your Voice SMS, the recipient receives an SMS informing him of your Voice SMS. As soon as the recipient hears your message, you will receive a receipt.
you can retrieve your voice messages simply by dialing *0* toll free, you can also save, forward, delete or even reply via voice messages instantly.
Voice SMS can be sent to any mobile in the world, provided that recipients outside Orange Jordan's network must call +962777700190 to retrieve their messages for operators inside Jordan, and dial +96277700191 for operators outside Jordan. Voice SMS also works while roaming, Orange's inbound and outbound roamers must dial +962777700190 to access the service, normal tariffs apply to all mentioned numbers.
the most exciting part is that you can send music, songs, funny clips whether added in the background of your voice message or added to your message itself , you can browse and send premium content by dialing 090090990, cost is 10 piasters per minute and 20 piasters per selected voice clip.
Voice Mail
whether you are in a meeting, or in a place where you do not want to be disturbed, your callers can reach you through your voice mail, which is like an answering machine with advanced features.
with the Orange Mobile Voice Mail service, you do not have to miss another call, rather you will manage them better.
the Orange mobile Voice Mail service is simple and user-friendly, both for you and your contacts.
the caller will be able to leave a message in your personal mailbox when:
- your mobile phone is switched-off or out of coverage area.
- you do not answer.
- your line is busy.
your voice mailbox is pre-activated so that you can use it immediately and access your messages directly to listen to them.
listening to your messages from your mobile phone is free of charge.
your voice mail can verify the phone number of people that tried to call you without leaving a message, enabling you to call them back.
Orange Mobile Voice Mail is available, free of charges, for both Orange Mobile Postpaid and Pay as You Go offers.
Professional Voice Mail
Orange Mobile Professional Voice Mail is a high-performance answering service, mainly for professional users, as it enhances call management and makes communication easier between groups of Orange Mobile users.
Professional Voice Mail includes messaging and fax mail services.
Professional Voice Mail enables users:
- to reply directly to a message by depositing an answer in the mailbox of an Orange Mobile caller.
- to transfer a message to the mailbox of one or a group of Orange Mobile users.
- to send a message to the mailbox of an Orange Mobile user without disturbing him/her.
- Options can be added to the message for delayed delivery or for classified-message delivery.
- Distribution lists ease the usage of messaging services for group of users.
Professional Voice Mail is available only to Orange Mobile Postpaid users.
Orange Backup
Orange Backup is a service for Orange subscribers so they can keep their SIM+Phone contacts safe on a secure Orange account.
you can backup up to 500 contacts on your SIM and up to 5000 contacts on your mobile phone.
indeed Orange Backup saves your contacts even if you lose your phone.
with data enabled mobile phone you can even backup calendar, photos, videos and notes .
features
- save your SIM Contacts
- save your handset contacts
- synchronise your calendar.
- for advanced mobiles you can save your SMS,MMS, pictures and videos.
benefits
you can retrieve you phone & SIM contacts even if your phone is lost
how can i access the service?
To fully use Orange Backup, you need:
- the new Orange Backup SIM to backup SIM contacts.You can use SIM Backup by accessing Orange Backup via your Orange SIM card menu
- A compatible, data-enabled mobile phone with Orange data coverage so you can use Orange Handset backup.
to use Handset backup
after you put SIM card in your mobile you receive:
- username & password for the Orange Backup interface
- a message for configuring your phone to the service.
- for advanced mobiles you can save your SMS,MMS, pictures and videos.
what is the price?
- each Backup cost JD 0.25
- restoring contacts after Sim swap costs JD 0.25
(these costs apply regardless of the number of contacts backed up)
No credit beep
a free service available for all pay as you go subscribers, where a notification is sent to the subscriber you want to call automatically when you try to place a call but is out of credit.
the service is offered to the customers automatically when out of credit and tries to place a call.